Testimonials

“So beyond grateful for the sincere care that was given to my kitties. Not just that, but also the encouragement and understanding that was shared with me from the staff and Dr. Louis. Everyone knew just the right questions to asked! At our first preliminary visit I shared how I came into ownership of the cats and because they were rescued, there was no charge. Appointment were very easy to make even allowing an accomadation for my 2 on a busy day. My cats were spayed and kept overnight. They came back with wonderful temperaments, though a bit shaken up from being apart.

When I was concerned, I was sent an email and was met with a phone call encouraging me to call (even in off hours) for dr. Louis extends herself for emergencies. Not once did I feel she was intimidated, overwhelmed, or nervous. Even when my seemingly calm cat had a bit of a panic moment that had her bouncing off the walls. The staff calmly let the moment pass and helped secure her. It was contagious and left me feeling calm and collected as well. I've tended to quite a few cats and gone to several different clinics, westside by far exceeds all others. 5 stars ++++++”

Giavanna C.

“I was worried about my dog cuz he hadn't peed all day & our vet doesn't have after hours/emergency services. My stepmom found them online & told me to call them & within 20 minutes she met me at her clinic. Although it was a little expensive($155 for emergency services) I can understand because it was almost 10 pm on Saturday night. They got my dog treated & we left.”

Jennifer G.

“This veterinary clinic is amazing! I can not recommended them more! The most kind, knowledgeable, and understanding people. From checkups, tooth extraction surgery, to needing an emergency visit past midnight- every service they have gone above and beyond.

- About a week after my cats tooth extraction surgery, I was having so much anxiety about how his gums where healing. I obviously don’t know much about the process and what is normal vs not. I took him in just cause I’d rather be safe, they completely validated my concerns even though he was okay and everything looked to be going in the right direction. They adjusted a stitch that could have been causing him some discomfort and offered a med as a precautionary. They didn’t charge for the unplanned visit, only for the med that I chose to get just to be extra safe.

- When calling after midnight because I was worried my cat possibly having a urinary blockage, she met us at the clinic about 20 mintues after the call. She was so kind even with being woken up so late. She validated our decision to come in so late, didn’t make us feel bad and even praised us for knowing our cat well enough to know something was wrong. We were definitely scared for our boy but we really found peace in that we can trust the people working on him. After, it was a learning process on how to get him to take his antibiotics. He used to take meds fine in wet food, but now he would eat the wet food and spit the pill out. We ended up needing to waste one of his antibiotic pills because he was being such a turd. They gave us a replacement pill completely free of charge.

I hope my stories can bring you peace in the scary decision on what to do and who to trust with your pet babies in times of need!”

Alissa B.

“Outstanding service every visit. They are very organized, thorough, and professional. They follow-up to ensure routine care is scheduled through reminders. Dr. Louis is superb—highly experienced, takes time to discuss recommendations, and is so calm with pets. Her staff are friendly and efficient. Highly recommend.”

Jonathan O.

“We were visiting from out of town and had a medical emergency illness with my dog. They worked my dog in right when they opened. Took excellent care of her all day and will see her tomorrow if needed if she needs more care. They went above and beyond for my beloved dog. I would highly recommend this vet. Highly satisfied!”

Amanda C.

“We had a pet emergency on a Sunday. We called and got care right away. The Dr. was kind, compassionate and caring. Excellent service!”

Jeane M.

“I can't say enough about the sincere care all of pets have received. Dr Lewis is amazing.”

Angelina S.

“Dr. Yao is the best!”

Gina K.

“I trust these amazing people with my cat's life. They have done so well and are so kind and helpful. They will always pick up the phone and answer any questions I have. I highly recommend this animal clinic.”

Brittney A.